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For company enquiries, My Medical feedback, or questions about the private review.
Common questions
Can I download My Medical from the app stores?
Not yet. My Medical is a private prototype. We will share download links here once the app is available.
Can it assess an X-ray?
No. X-ray review is disabled. We are exploring a future integration with BoneView, but no specialist review service is currently connected.
Will I be charged A$9.99 now?
No. A$9.99 per month is the proposed Plus launch price in Australian dollars. Purchases are not currently enabled.
How should I report an app problem?
Email a short description, the device you use, and what you expected to happen. Remove personal health information before attaching a screenshot. Support will not interpret medical images.
How can I ask about privacy or removing information?
Email the contact above with “Privacy request” in the subject. Describe the request without including medical information. We may need to verify that the request relates to your own data before acting.